
Problem Router
What's wrong with your claim?
Find your situation. Follow the path. Every problem page leads to a clear next action: from self-serve guidance to licensed public-adjuster representation.
- ProblemMy insurance claim was denied. What do I do?A denied Florida property insurance claim is not the final word. Reopen within 1 year, gather documentation, consider appraisal or Civil Remedy Notice. Here's the step-by-step playbook.Read more
- ProblemMy insurance company underpaid my claim. What do I do?Florida insurers commonly underpay property damage claims by scope reduction, depreciation games, or excluding code-upgrade and matching coverage. Here's how to close the gap.Read more
- ProblemMy insurance claim is delayed. What are my options?Florida insurers must acknowledge in 7 days, inspect in 30 days, and pay-or-deny in 60 days under Fla. Stat. 627.70131. When deadlines are missed, you have DFS complaint, Civil Remedy Notice, and bad-faith options.Read more
- ProblemI got a lowball insurance offer. What do I do?Lowball settlement offers from Florida insurers are usually under-scoped Xactimate estimates. A full re-estimate and supplemental claim under the 18-month statutory window usually closes the gap.Read more
- ProblemMy insurance company stopped responding. What do I do?When a Florida insurer stops responding, document the silence, file a DFS complaint at MyFloridaCFO, and consider a Civil Remedy Notice under Fla. Stat. 624.155.Read more
- ProblemHow to read your insurance denial letterA Florida insurance denial letter must cite the specific policy basis for denial under Fla. Stat. 627.70131. Here's how to read it, identify the real basis, and build a counter.Read more
- ProblemXactimate estimate explainedXactimate is the industry-standard estimating software carriers use to scope and price claims. Understanding how it works helps you spot underpayment patterns.Read more
- ProblemWhy my insurance payout was reduced by depreciationOn replacement cost value (RCV) policies, the carrier holds back depreciation pending completed repairs. Submit repair invoices to release the holdback: don't leave it on the table.Read more
- ProblemMy insurer requested a Proof of Loss: what should I do?A Proof of Loss is a sworn, notarized statement of your claim. Don't sign until the full scope is documented: it's binding. Here's how to handle a POL request.Read more
- ProblemMy insurer demanded an Examination Under Oath: what should I do?An Examination Under Oath (EUO) is a sworn deposition by the carrier. Never attend without preparation: your answers become binding evidence.Read more
- ProblemMy insurer sent a Reservation of Rights letter: what does it mean?A reservation-of-rights letter is not a denial: it's a warning that the carrier reserves the right to deny coverage later. Respond carefully, don't admit anything, and consider representation.Read more
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License
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Experience
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