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Ocean Point Claims Company
Insurance adjuster lowballed me
Problem

I got a lowball insurance offer. What do I do?

Before you accept a carrier offer you suspect is low, get a second estimate. Ocean Point's re-estimate is free. The 20-30 minutes it takes could translate to tens of thousands of additional recovery.

Short answer: A lowball offer almost always means the carrier's Xactimate estimate is missing scope: demo, drying, matching, code upgrades, protection, or contents. A full re-estimate typically captures the gap; submitting it as a supplemental claim (within 18 months of the loss per Fla. Stat. 627.70132) closes it. Don't accept the offer without a professional re-estimate first.

Why carrier offers are frequently low

  1. Field-adjuster scope limits: carrier inspectors often rush; they miss damage
  2. Xactimate pricing database defaults: may not match actual local repair costs
  3. Missing items: demolition, haul-away, drying hours, protection, matching
  4. Depreciation games: ACV paid, RCV holdback withheld, sometimes never released
  5. Coverage under-application: code upgrades, matching statute, ALE all missed

What a re-estimate looks like

A Florida public adjuster prepares a full Xactimate estimate, the same format the carrier uses, scoped to the actual damage with the actual local repair costs. We include:

  • Every damaged item, photographed and measured
  • All demo, haul, drying, protection line items
  • Code-upgrade line items where law and ordinance coverage applies
  • Matching line items per Fla. Stat. 626.9744 where unavailability is documented
  • Contents and ALE where applicable
  • Overhead and profit (O&P) where the repair complexity supports it

The gap between the carrier's estimate and a full re-estimate is often 30-200%+ of the carrier's number.


Insurance depreciation holdback Florida

Don't accept the offer yet

Once you sign a release, you've settled. Reopening is possible but harder. Get a second opinion first.


Free re-estimate

Ocean Point provides a free re-estimate for every lowball scenario. If the gap is material, we take the claim on contingency. If it isn't, we tell you so.

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