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Ocean Point Claims Company
Insurance adjuster lowballed me

I got a lowball insurance offer. What do I do?

Before you accept a carrier offer you suspect is low, get a second estimate. Ocean Point's re-estimate is free. The 20-30 minutes it takes could translate to tens of thousands of additional recovery.
Reviewed by Eli Goins, FL DFS License #P159790 · Last updated
By Eli Goins · FL DFS #P159790 · Reviewed: · 1 min read

Short answer: A lowball offer almost always means the carrier's Xactimate estimate is missing scope: demo, drying, matching, code upgrades, protection, or contents. A full re-estimate typically captures the gap; submitting it as a supplemental claim (within 18 months of the loss per Fla. Stat. 627.70132) closes it. Don't accept the offer without a professional re-estimate first.

Why carrier offers are frequently low

  1. Field-adjuster scope limits: carrier inspectors often rush; they miss damage
  2. Xactimate pricing database defaults: may not match actual local repair costs
  3. Missing items: demolition, haul-away, drying hours, protection, matching
  4. Depreciation games: ACV paid, RCV holdback withheld, sometimes never released
  5. Coverage under-application: code upgrades, matching statute, ALE all missed

What a re-estimate looks like

A Florida public adjuster prepares a full Xactimate estimate, the same format the carrier uses, scoped to the actual damage with the actual local repair costs. We include:

  • Every damaged item, photographed and measured
  • All demo, haul, drying, protection line items
  • Code-upgrade line items where law and ordinance coverage applies
  • Matching line items per Fla. Stat. 626.9744 where unavailability is documented
  • Contents and ALE where applicable
  • Overhead and profit (O&P) where the repair complexity supports it

The gap between the carrier's estimate and a full re-estimate is often 30-200%+ of the carrier's number.


Insurance depreciation holdback Florida

Don't accept the offer yet

Once you sign a release, you've settled. Reopening is possible but harder. Get a second opinion first.


Free re-estimate

Ocean Point provides a free re-estimate for every lowball scenario. If the gap is material, we take the claim on contingency. If it isn't, we tell you so.

Related

Reviewed by Eli Goins, FL DFS License #P159790 · Last updated

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