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Ocean Point Claims Company
Proof of loss request insurance
Problem

My insurer requested a Proof of Loss: what should I do?

A POL request is often a tactical move by the carrier. Handle it carefully.

Short answer: Don't submit a Proof of Loss until you've documented the full scope of damage and confirmed the claim amount with a complete Xactimate estimate. A POL is sworn under penalty of perjury: once submitted, the amount is binding, and later increases require substantial justification.

What a POL is

A Proof of Loss is a formal, sworn document listing:

  • The damaged property
  • The amount claimed
  • The date and cause of loss
  • Your ownership interest

Signed under penalty of perjury. Notarized.


Why carriers request it

Most Florida policies require POL submission within 60 days of the carrier's request. It's an administrative step, but also a tactical one, because once sworn, the amount is harder to change upward.


Ocean Point Claims:mold claim sublimit hit

What to do before submitting

  1. Full scope documentation: every damaged item, photographed and measured
  2. Complete Xactimate estimate: capturing all scope
  3. All coverage analysis: ALE, code upgrades, matching, contents, BI
  4. Itemized claim amount, not a round number

What NOT to do

  • Don't submit a rough estimate
  • Don't submit the carrier's low estimate (that locks in their number)
  • Don't miss the deadline (that supports denial)
  • Don't swear to an amount you haven't fully documented

Ocean Point Claims:carrier applying hurricane deductible to non hurricane loss

How Ocean Point handles POLs

We prepare POLs with the full Xactimate estimate as the underlying detail. The sworn amount reflects the actual scope.

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