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Ocean Point Claims Company
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Florida Insurance Claim Appraisal & Umpire Services

When the policyholder and carrier can't agree on the amount of loss, most Florida HO-3 policies allow either party to invoke appraisal: a structured, binding process where each side names an appraiser, the two appraisers choose an umpire, and the panel sets the amount of loss. Ocean Point represents policyholders in appraisal and also serves as appraiser or umpire on qualifying matters.

How Florida appraisal works

Most Florida HO-3 and commercial property policies include an appraisal clause that looks substantially like this:


When appraisal helps

  • The coverage is not in dispute (the carrier agrees the loss is covered)
  • The dispute is about amount: scope, pricing, or depreciation
  • Both parties have documentation
  • Settlement range is apparent even if specific number isn't
  • You want a binding resolution without litigation

When appraisal doesn't help (or may hurt)

  • Coverage disputes (whether the loss is covered at all): appraisal only decides amount
  • Bad-faith claims (belong in court)
  • Claims already in litigation
  • Claims where your appraiser selection puts you at a disadvantage

Ocean Point's appraisal role

We represent policyholders in three capacities:

  1. Policyholder's appraiser. Named to the panel by the insured. Advocates for the policyholder's loss documentation.
  2. Umpire. When selected by two party appraisers, renders independent decisions where the appraisers disagree. Ocean Point serves as umpire on claims where we have no prior involvement with either party.
  3. Appraisal consultant. Behind-the-scenes preparation of documentation, estimates, and strategy for the named appraiser.

Our appraisal process

  1. Pre-appraisal documentation push. Full scope, Xactimate pricing, expert reports, photo evidence: prepared to panel-grade standard.
  2. Appraiser selection. Competent (qualified in the specialty: roofing, water, fire, structural) and disinterested (no prior relationship with party).
  3. Panel management. Schedule, scope-review meetings, umpire coordination.
  4. Award drafting. Clear written award stating separately the ACV and loss to each item, signed by two of three panelists.
  5. Award enforcement. Carrier must pay per the award. If they don't, the award is enforceable in court.

Appraisal cost structure

  • Each party pays their own appraiser (typically hourly, $200–$500/hr depending on specialty)
  • Umpire cost is split 50/50 between party and insurer
  • Ocean Point contingency applies to any recovery generated over the carrier's pre-appraisal offer

Going deeper on appraisal

For policyholders who want a focused, appraisal-only resource, our companion site AppraiseClaims.com is dedicated entirely to the appraisal-and-umpire process: panel selection, scope strategy, evidence preparation, and what to expect at each step.

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