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Ocean Point Claims Company
Ocean Point Claims:claim closed without payment
Problem

Claim Closed Without Payment

Your Florida carrier closed your claim without paying anything: possibly citing "no coverage," "below deductible," or "failure to provide requested documentation." The closure is typically appealable.

Short answer: A claim closed without payment is not automatically the end. Florida policyholders have multiple paths to reopen, appeal, or supplement a closed claim: depending on the reason cited.

Why carriers close without payment

  • Damage estimated below deductible
  • No covered cause of loss (exclusion cited)
  • Insured failed to respond to requests
  • Carrier decided the claim was unsupported

Your response

  1. Get the closure letter in writing: it must cite reason
  2. Match the cited reason to your policy: is the exclusion actually applicable?
  3. Gather independent evidence: estimate, engineer, IH report
  4. Submit a formal reconsideration in writing
  5. If denied again, consider appraisal, DFS mediation, CRN, or litigation

Ocean Point Claims:unable to reach adjuster for weeks

Time limits

Florida's supplemental/reopened claim window is 18 months from date of loss (Fla. Stat. 627.70132). Your 5-year contract statute of limitations runs separately.

Related

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