Managing Property Insurance Claims for Florida Homeowners
Licensed public adjusters handling the details so you don’t have to.
Serving all of Florida including service areas such as West Palm Beach, Orlando, Tampa, Fort Myers, and Jacksonville.
Free Claim ReviewEXCELLENT Based on 85 reviews Posted on Jessica Phillips I contacted Anthony to assist with a roof claim we had. Anthony was great explaining everything start to finish. He took the burden off me of having to deal with the insurance company and correspondence. Anthony was able to assist me with a favorable outcome. If you need assistance with your roof claim, I highly recommend ocean point claims. Their knowledge and expertise are top notch!Posted on Tara Bachinsky Eli’s with Ocean Point is an excellent public adjuster — knowledgeable, detail-oriented, and truly caring. He guided us through every step of the process, caught things we never would have noticed, and made sure we were treated fairly. Highly recommend him and the company.Posted on Tiffa Eli is incredible at his job! His knowledge of insurance law and application to our policy truly was astonishing. His communication was timely and eloquently written to clearly state his point. I would not hesitate to work with him or his team again.Posted on Susan Hodges I had hurricane damage to my home, and my insurance company didn’t want to pay me anything. I hired Ocean Point Claim, and I’m so glad I did. My adjuster, **Mary Petrou**, did an excellent job from start to finish. We had to go to mediation, and both Mary and **Eli** went above and beyond to fight for me. Their knowledge, professionalism, and dedication were superior. I couldn’t have asked for better support, and I highly recommend them to anyone needing help.Posted on Robert Burden Weeks after our home was badly damaged by the Oct 19 2024 Hobe Sound Tornado, we engaged Eli Goins of Ocean Point Claims as our public adjuster. Eli immediately responded with a complete assessment of the damage, which proved to be much greater that we recognized. Eli stayed with us through the entire process, from filing a claim, interfacing with our insurance company, coordinating temporary repairs and damage remediation. This process took nearly 9 months to resolve and Eli took the lead through the entire duration. The result was a much better settlement that we every expected. Engaging Eli was the best decision we could have ever made.Posted on Denise Penta Honest, thorough, and hard workingPosted on Manny R A friend of mine recommended them to me, so I went with them. This was a good decision since my insurance company decided they didn’t want to pay for the roof. They nickel and dimed, so Anthony was able to get with them for more. They also gave Anthony a hard time, so he had to get an appraiser involved. They were able to get more to the claim. I would call them again. After this whole ordeal I am contemplating moving to a different insurance carrier. Thanks again Anthony!!Posted on Veronica Marin I recently had the pleasure of working with Mary Petrou from Ocean Point on my insurance claim. It has been a wonderful experience. Mary is an excellent person, very professional, knowledgeable, kind and very spiritual which it is a great combination to get good results. Mary was always available to explain and answer all our concerns and questions regarding the claim process. I truly appreciate her empathy, compassion and respect during the whole process. I received the support I needed throughout the stressful situation caused by the hurricane damages. Thanks Mary for your patience, empathy and exceptional service. God bless you 🙏 Ocean Point team highly recommend 👌 👍 👏Posted on Kevin Weisser Our law firm and clients have only had incredible experiences when Eli Goins has been appointed as Appraiser. From start to finish, there is no one in our industry more professional, knowledgeable, and genuinely helpful to homeowners than Eli. If you're looking for a trustworthy and efficient Appraiser who consistently gets the best results, look no further. Highly recommend!
Florida Public Adjusters Managing Property Insurance Claims From Start to Finish
When property damage occurs, the insurance claim process can quickly become complex. Policy language, documentation requirements, inspections, and timelines all move fast, and important details are often overlooked.
Ocean Point Claims manages the entire insurance claim process on your behalf. Our licensed Florida public adjusters inspect the damage, prepare detailed documentation, and communicate directly with the insurance company to ensure your claim is handled properly from beginning to resolution.
Free Policy Review
Following your complimentary consultation, we’ll carefully examine your home or commercial insurance policy to identify the best way to maximize your claim settlement.
Available 24/7
Call us anytime — day or night. Our team of skilled private adjusters is always ready to provide exceptional service backed by years of proven expertise.
Licensed & Bonded
Our certified public adjusters are committed to your best interests and work diligently to secure the maximum settlement for your new or underpaid insurance claim.
What Homeowners Don’t Have to Handle
Managing an insurance claim requires time, attention, and familiarity with policy language and insurer expectations. For many homeowners, this becomes a second job at an already stressful time.
When you work with Ocean Point Claims, you do not have to:
- Interpret complex insurance policy language
- Coordinate or attend multiple adjuster inspections
- Prepare estimates, reports, or claim documentation
- Track deadlines, requests, or follow-ups
- Communicate back and forth with the insurance company
We take responsibility for managing the claim so you can focus on your property, your family, and getting back to normal.
How We Manage Your Insurance Claim
Complete Claim Documentation
Our team prepares clear, detailed estimates and supporting documentation aligned with Florida insurance policies and carrier requirements. This level of preparation helps prevent delays, disputes, and underpaid settlements caused by incomplete or unclear submissions.
Thorough Property Inspection
We identify both visible and hidden damage that is commonly missed during initial evaluations, including roof, structural, interior, and water-related issues. Our inspections are conducted with the understanding of how insurers evaluate damage and what documentation is required to support coverage.
Direct Insurer Communication
We handle communication with the insurance company, attend inspections, respond to requests, and manage negotiations throughout the process. This ensures the claim continues moving forward while reducing the burden placed on the homeowner.
Property Insurance Claims We Handle
Fire Damage
A fire loss is often the most devastating occurrence that can happen to your home or business. Dealing with fire damage requires prompt and important decisions that can significantly impact your fire insurance claim. It’s crucial to rely on licensed public adjusters to expertly manage your claim and ensure you receive the compensation you deserve. Learn more...
Water Damage
Water damage can strike at any time, anywhere! If you’re dealing with water damage—whether it’s a new claim or an existing water insurance claim—it’s essential to call a public adjuster specializing in water damage insurance claims. Trust the experts at Ocean Point to guide you through this challenging situation! Learn more...
Storm Damage
Do you have a roof leak or wind damage due to a storm? Storms, hurricanes, and tornadoes can strike unexpectedly, causing significant damage, including substantial unseen issues. Our certified public adjusters have years of experience handling hurricane insurance claims and tornado insurance claims. Learn more...
Mold Damage
The discovery of mold in your home can be very scary, especially when your family’s health is at risk. If mold isn’t taken care of quickly it can cause major health problems as well as possibly lead to insurance claim problems. Mold can result from a leaky pipe or even a roof leak where visible water stains are present. Learn more...
HOA & Condo Association Claims
Condo and HOA insurance claims often involve overlapping coverage and policy confusion. Our adjusters interpret both master and HO-6 policies, manage communication with multiple insurers, and help prevent unnecessary special assessments. We make sure your association and your residents get full payment for all covered damages. Learn more...
Denied or Underpaid Claims
Has your insurance company denied your claim or offered far less than it’s worth? We reopen denied and underpaid claims, present new documentation, and fight for the full value of your loss. Ocean Point’s licensed public adjusters know the tactics insurers use — and how to get the maximum settlement you deserve. Learn more...
Vandalism Damage
Theft and Vandalism damage occurs often when we least expect it. This type of damage can include break-in damage, broken door damage, glass damage, home invasion damage and tenant damage. We will help assist you in preparing an accurate list of damages for your police report as well as your theft or vandalism insurance claim. Learn more...
Loss of Use
Is your home unlivable or do you have questions about Additional Living Expenses? Learn how our experienced public adjusters work for you to maximize your ALE insurance claim. Additional living expense or “ALE” insurance claims can be confusing so call the experts at Ocean Point to help you through the process. Learn more...
Insurance Claim Results
Claim Type: Hurricane Damage
Location: Sanibel, Florida
Insurance Offer: $194,000
Final Settlement: $740,553
Claim Increase Percentage: 281.7%
Claim Type: Commercial Hurricane Damage
Location: Fort Myers Beach, Florida
Insurance Offer: $678,026
Final Settlement: $1,793,588.67
Claim Increase Percentage: 164.5%
Claim Type: Hurricane Damage – Residential
Location: Stuart, Florida
Insurance Offer: $134,260
Final Settlement: $377,000
Claim Increase Percentage: 180.7%
Serving Florida Homeowners
Ocean Point Claims works with property owners throughout Florida, providing hands-on claim management across both coastal and inland communities.
We regularly assist homeowners in major service areas such as West Palm Beach, Orlando, Tampa, Fort Myers, and Jacksonville, where storm activity and property insurance claims are common. Our familiarity with these markets allows us to understand regional building styles, weather patterns, and carrier response trends.
In addition to our primary service areas, we support homeowners across surrounding communities throughout the state. No matter where the property is located, our process remains the same: thorough inspections, clear documentation, and consistent communication from start to resolution.
We handle all types of insurance claims!
Let Ocean Point Claims Company inspect your commercial or residential loss. Call today and speak with a licensed public adjuster for a FREE claim consultation.
Insurance Claim Help for Florida Homeowners

Treasure Coast Condo & HOA Insurance Claims: Who Pays for What?
From Stuart to Port St. Lucie and Palm Beach Gardens, Treasure Coast residents love the convenience of condo and HOA living — until storm season hits. After a hurricane, burst pipe, or roof leak, one question always causes confusion: Who pays — the homeowner or the association? At Ocean Point

How to Dispute an Underpaid Insurance Claim in Florida
When Florida storms, fires, or plumbing issues damage your property, you expect your insurance company to make you whole. But if your claim payment falls short, you’re not alone — underpaid insurance claims are one of the most common frustrations among Florida homeowners and business owners. You can dispute the

Hurricane Milton’s Wrath: Tornadoes Bring Further Devastation and Loss to Florida
The 2024 hurricane season has wreaked havoc on Floridians; two devastating hurricanes, Helene and Milton, have changed the whole landscape of Florida. The state had not yet recovered from the aftermath of Helene when Hurricane Milton inflicted unparalleled damage. The most dangerous hurricane, Milton, made its landfall near Siesta Key