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Ocean Point Claims:what is the difference between an adjuster and a restoration contractor
FAQ

What's the difference between an adjuster and a restoration contractor?

A public adjuster is licensed to evaluate, value, and negotiate an insurance claim on the insured's behalf. A restoration contractor is licensed to perform the physical work. These are separate roles, and combining them without licensing is illegal in Florida.

The licensing rule

Under Fla. Stat. 626.854, negotiating a claim on behalf of an insured without a public adjuster license is unauthorized practice: even by a licensed contractor.


Why the distinction matters

  • Conflicts of interest (contractor wants maximum scope, insured's best interest may be different)
  • Separation of estimate and work enables independent valuation
  • Insurer scrutiny

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Best practice

  • PA handles the claim
  • Contractor performs the work
  • Both collaborate on scope

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