Meet The Team!

Ocean Point Claims is managed by lead public adjuster Eli Goins.

Ocean Point Claims Company is a residential and commercial damage claims firm that offers a stress-free claims process to get you the maximum settlement for your property loss or damage.

Eli has been in the industry for 17 years, having first worked for multiple insurance companies for 10 years as an Independent Adjuster. After that time, Eli realized he wanted a change, explaining, “I’d rather help the homeowner, because they need help, and I use my [insurance industry] knowledge to do that.” A Public Adjuster is an Insurance Adjuster who works for the Policyholder, not the insurance company. Eli says,” You need somebody on your side that can prepare the paperwork and show the insurance company what the damage will cost to repair. The insurance companies have adjusters working in their favor, you should too!”

Ocean Point Claims knows the tactics that insurance companies use to underpay or deny a claim. Their expert team of public adjusters will review your situation to determine the proper strategy for a positive resolution. Additionally, Eli understands the language of insurance policies and affirms, “People don’t realize that the policy excludes some things. They [the insurance company] may give you a limit of $10,000 for property damage, but I can get you $50,000 working from pure experience, really knowing the policies, and thinking outside the box.” Thinking creatively, documenting thoroughly, and strategizing a solid plan are the processes that set Ocean Point Claims apart from their competitors. Every claim is different, so Ocean Point Claims provides personalized service for their clients from the beginning of the claim until the very end.

Eli and his six other Public Adjusters are relicensed and bonded and serve the entire state of Florida. Currently, Ocean Point has four staff members who serve as administrative support to the Public Adjusters. Ocean Point Claims Company is certainly on your side throughout the entire claims process! They begin with a free inspection of the damage, a thorough review of your insurance policy, and a consultation about your options. Ocean Point Claims Company has a “no recovery, no fee” policy. Eli says, “We don’t get paid until you do! Ocean Point’s goal is to get you paid without you having to come out of pocket”.

Eli likens himself and Ocean Point to “woodpeckers that just don’t stop” because they demand that their clients receive what they are entitled to. “We will make sure that we squeeze all of the juice out of that orange [claim] for our clients,” says Eli.

Ocean Point Claims is a one-stop shop that includes Public Adjusting, Appraisal (claim), and Loss Consulting. Their experts have experience with the legal procedures, statutes, and regulatory requirements that can lead to a claim’s success or failure. The firm also includes access to a network of engineers, roofers, general contractors, architects, and first-party insurance litigation attorneys. In fact, if a case must litigate, then Ocean Point Claims remains very involved in the case as an expert witness. This involvement is why Ocean Point Claims heavily documents a claim from the beginning.

If the time comes to file a claim for residential or business property damage, then Eli advises, “Avoid the tactics of the insurance companies. We call them the ‘3 Ds’ – the insurance companies delay, deny, and defend themselves!”

“Don’t delay filing a claim with your insurance company,” Eli says, adding, “Call us or your insurance company right away… however, if you call us first, we can file the claim for you! We prefer you to call us first so that your claim is documented properly from the start.”

With Ocean Point Claims, there is no minimum claim. “If there is money under that rock, we are going to find it for you,” says Eli.

The professionals at Ocean Point Claims are here for you! They offer a FREE 6-point home inspection and policy review. Let Ocean Point Claims Company focus on your insurance claim so you can focus on life!