About Naples property insurance claims
Naples is Collier County's seat and one of Florida's most affluent coastal cities, with high-value beachfront and golf-course communities, the Naples Pier and historic downtown along Fifth Avenue, and substantial inland gated-community stock. Hurricane Ian (2022) produced significant wind and storm-surge damage along the Gulf-facing properties; Helene (2024) and Milton (2024) drove additional claim waves. High-value Naples claims often involve excess-and-surplus carriers, scheduled personal property, and complex rebuild scopes.
Claim types we handle in Naples
Ocean Point Claims represents Naples homeowners and commercial property owners across every major Florida claim type:
- Hurricane and storm damage
- Roof damage from wind, hail, and debris
- Water damage (burst pipes, plumbing leaks, supply-line failures, slab leaks)
- Fire and smoke damage, including code-upgrade coverage
- Mold damage following water intrusion
- Denied, underpaid, or delayed claims
- Supplemental claims on previously settled losses
- HOA and condo association master-policy claims
- Business interruption and commercial property losses
Why Naples insurance claims are often underpaid
The pattern in Naples matches the broader Florida market:
- Scope reduction: carrier inspectors miss or minimize damage that a full Xactimate estimate captures.
- Cause-of-loss disputes: sudden water losses recharacterized as gradual to fit an exclusion.
- Deductible manipulation: hurricane deductibles applied to losses that are not, in fact, from a named storm.
- Delay beyond statutory response deadlines: violates Fla. Stat. 627.70131 but requires documented pressure to correct.
How a Naples public adjuster changes the outcome
- Free claim review: at no cost, we assess whether public-adjuster representation is likely to materially improve your settlement.
- On-site inspection: a licensed Ocean Point adjuster documents the full scope of loss.
- Policy + scope review: every relevant coverage is identified and matched against the damage.
- Xactimate re-estimate: reflecting the actual cost to repair or replace.
- Negotiation: line by line, with statute-grounded demand letters where appropriate.
- Resolution: by negotiation, appraisal, mediation, or Civil Remedy Notice escalation.
Florida statutes that apply to Naples claims
- Fla. Stat. 627.70131: carrier response deadlines (7-day acknowledgment, 30-day inspection, 60-day pay/deny)
- Fla. Stat. 627.70132: 1-year new-claim deadline, 18-month supplemental deadline
- Fla. Stat. 626.9744: matching statute (continuous-area replacement)
- Fla. Stat. 624.155: bad faith and Civil Remedy Notice
- Fla. Stat. 626.854: public adjuster licensing and fee caps
Get help with your Naples claim
Call (888) 824-1306 now for a free claim review, or request a free inspection online. Licensed Florida public adjusters, contingency-fee representation, answered 24/7.
Nearby Florida cities we serve
- ST Petersburg public adjuster
- New Port Richey public adjuster
- Fort Myers public adjuster
- Cape Coral public adjuster
- Captiva public adjuster
- Sanibel public adjuster