About Callaway property insurance claims
Callaway sits east of Panama City in Bay County's Panhandle, with substantial single-family residential stock, working-waterfront exposure on East Bay, and a small downtown. Hurricane Michael (2018) made direct landfall as a Category 5 storm and produced catastrophic damage throughout the area; many Michael claims remained open for years, and Helene (2024) drove a second wave of claim activity. Older homes face matching disputes on discontinued building products.
Claim types we handle in Callaway
Ocean Point Claims represents Callaway homeowners and commercial property owners across every major Florida claim type:
- Hurricane and storm damage
- Roof damage from wind, hail, and debris
- Water damage (burst pipes, plumbing leaks, supply-line failures, slab leaks)
- Fire and smoke damage, including code-upgrade coverage
- Mold damage following water intrusion
- Denied, underpaid, or delayed claims
- Supplemental claims on previously settled losses
- HOA and condo association master-policy claims
- Business interruption and commercial property losses

Why Callaway insurance claims are often underpaid
The pattern in Callaway matches the broader Florida market:
- Scope reduction: carrier inspectors miss or minimize damage that a full Xactimate estimate captures.
- Cause-of-loss disputes: sudden water losses recharacterized as gradual to fit an exclusion.
- Deductible manipulation: hurricane deductibles applied to losses that are not, in fact, from a named storm.
- Delay beyond statutory response deadlines: violates Fla. Stat. 627.70131 but requires documented pressure to correct.
How a Callaway public adjuster changes the outcome
- Free claim review: at no cost, we assess whether public-adjuster representation is likely to materially improve your settlement.
- On-site inspection: a licensed Ocean Point adjuster documents the full scope of loss.
- Policy + scope review: every relevant coverage is identified and matched against the damage.
- Xactimate re-estimate: reflecting the actual cost to repair or replace.
- Negotiation: line by line, with statute-grounded demand letters where appropriate.
- Resolution: by negotiation, appraisal, mediation, or Civil Remedy Notice escalation.

Florida statutes that apply to Callaway claims
- Fla. Stat. 627.70131: carrier response deadlines (7-day acknowledgment, 30-day inspection, 60-day pay/deny)
- Fla. Stat. 627.70132: 1-year new-claim deadline, 18-month supplemental deadline
- Fla. Stat. 626.9744: matching statute (continuous-area replacement)
- Fla. Stat. 624.155: bad faith and Civil Remedy Notice
- Fla. Stat. 626.854: public adjuster licensing and fee caps
Get help with your Callaway claim
Call (888) 824-1306 now for a free claim review, or request a free inspection online. Licensed Florida public adjusters, contingency-fee representation, answered 24/7.

Nearby Florida cities we serve
- Parkland public adjuster
- Pembroke Pines public adjuster
- Cooper City public adjuster
- Lantana public adjuster
- Pompano Beach public adjuster
- West Palm Beach public adjuster

