About Captiva property insurance claims
Captiva is the small barrier-island community north of Sanibel, accessible only by causeway and characterized by high-value beachfront homes, vacation-rental properties, and a small year-round residential population. Hurricane Ian (2022) made nearly direct landfall on Captiva and produced catastrophic wind and storm-surge damage; the causeway was destroyed and rebuilt, and many claims remain open under the supplemental window. Carrier and engineer-driven undervaluation is common on Captiva claims given the property values involved.
Claim types we handle in Captiva
Ocean Point Claims represents Captiva homeowners and commercial property owners across every major Florida claim type:
- Hurricane and storm damage
- Roof damage from wind, hail, and debris
- Water damage (burst pipes, plumbing leaks, supply-line failures, slab leaks)
- Fire and smoke damage, including code-upgrade coverage
- Mold damage following water intrusion
- Denied, underpaid, or delayed claims
- Supplemental claims on previously settled losses
- HOA and condo association master-policy claims
- Business interruption and commercial property losses

Why Captiva insurance claims are often underpaid
The pattern in Captiva matches the broader Florida market:
- Scope reduction: carrier inspectors miss or minimize damage that a full Xactimate estimate captures.
- Cause-of-loss disputes: sudden water losses recharacterized as gradual to fit an exclusion.
- Deductible manipulation: hurricane deductibles applied to losses that are not, in fact, from a named storm.
- Delay beyond statutory response deadlines: violates Fla. Stat. 627.70131 but requires documented pressure to correct.
How a Captiva public adjuster changes the outcome
- Free claim review: at no cost, we assess whether public-adjuster representation is likely to materially improve your settlement.
- On-site inspection: a licensed Ocean Point adjuster documents the full scope of loss.
- Policy + scope review: every relevant coverage is identified and matched against the damage.
- Xactimate re-estimate: reflecting the actual cost to repair or replace.
- Negotiation: line by line, with statute-grounded demand letters where appropriate.
- Resolution: by negotiation, appraisal, mediation, or Civil Remedy Notice escalation.

Florida statutes that apply to Captiva claims
- Fla. Stat. 627.70131: carrier response deadlines (7-day acknowledgment, 30-day inspection, 60-day pay/deny)
- Fla. Stat. 627.70132: 1-year new-claim deadline, 18-month supplemental deadline
- Fla. Stat. 626.9744: matching statute (continuous-area replacement)
- Fla. Stat. 624.155: bad faith and Civil Remedy Notice
- Fla. Stat. 626.854: public adjuster licensing and fee caps
Get help with your Captiva claim
Call (888) 824-1306 now for a free claim review, or request a free inspection online. Licensed Florida public adjusters, contingency-fee representation, answered 24/7.

Nearby Florida cities we serve
- Tampa public adjuster
- Sanibel public adjuster
- Cape Coral public adjuster
- Marco Island public adjuster
- New Port Richey public adjuster
- Bonita Springs public adjuster

