By Eli Goins · FL DFS #P159790 · Reviewed: · 1 min read
At a glance
- Location: Hobe Sound, Florida
- Claim type: Water (residential)
- Carrier offer: $0 (denied as surface water)
- Final settlement: $20,000
- Increase: $20,000
What happened
The carrier denied the claim, stating the damage was caused by surface water, an exclusion in most homeowner policies.
How Ocean Point handled it
Eli Goins of Ocean Point Claims determined the water entered through a door seal above ground level and supported the finding with an engineer's report.
The result
The carrier reversed its position and settled the claim.