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Ocean Point Claims Company
Ocean Point Claims:reducing labor costs artificially
Insurer Tactic

Reducing Labor Costs Artificially

Labor is often the largest component of a repair estimate. Carriers systematically reduce labor, fewer hours, lower rates, stripped ancillaries, producing estimates that no contractor would execute.

Common labor reductions

Hour count

  • Skilled trades underestimated
  • Setup/breakdown time omitted
  • Supervision unallocated
  • Helper/apprentice hours missing

Hourly rate

  • Below-market rates
  • Rural rates applied in urban areas
  • Non-union rates in union zones
  • Standard rate vs. required specialty rate

Ancillaries

  • Overhead and profit (10-and-10) not included
  • Mobilization charges omitted
  • Permit / inspection time missing
  • PPE and consumables omitted

Florida market reality

Post-hurricane Florida labor markets:

  • Roofing: often 6+ month booking
  • Licensed trades: 20-40% premium post-event
  • Specialty (restoration, remediation): further premium
  • Travel charges for displaced workers

Insurance engineer report bias

Documenting real labor

  • Contractor quotes showing full scope
  • Published labor market surveys
  • Trade-specific current rates
  • Time-and-materials breakdown for comparable work
  • Florida Division of Workforce data (rates by occupation/region)

Counter argument

Xactimate pricing is supposed to reflect current market. When carrier estimate falls below contractor quotes, the estimate is functionally below Xactimate: regardless of what line items show.

Related

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