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Ocean Point Claims Company
Hail damage insurance claim Florida

Hail Damage Insurance Claims in Florida

Hail isn't as common in Florida as in other parts of the country, but when it occurs, often in association with severe thunderstorms or tropical systems, it produces significant roof, siding, and screen enclosure damage. Cosmetic damage exclusions (particularly on metal roofing) complicate some claims.
Reviewed by Robert Malcolm, FL DFS License #W716942 · Last updated
By Robert Malcolm · FL DFS #W716942 · Reviewed: · 1 min read

Short answer: Florida hail claims turn on two fights: whether the damage is "cosmetic" and how much of the roof must be replaced. Under [Fla. Stat. 626.9744](/resources/florida-statutes/626-9744-matching-statute/), when hail-damaged materials cannot be matched, the carrier must pay to replace a reasonably continuous area, not just the dented panels. Report the loss within one year under [Fla. Stat. 627.70132](/resources/florida-statutes/627-70132-roof-claim-deadlines/).

What we handle

  • Roof hail damage (shingle, tile, metal)
  • Siding and exterior finish damage
  • Screen enclosure damage
  • Vehicle hail damage
  • Window and skylight damage

Key disputes

  1. Cosmetic damage exclusion. Increasingly common on metal roofs. Counter with functional impact evidence.
  2. Hail vs. wear-and-tear. Older roofs sometimes show patterns that carriers attribute to normal aging.
  3. Scope limited to visible dents. Hail impact can affect underlayment and structural integrity beyond visible dents.
  4. Matching. Hail-damaged sections often can't be spot-matched: continuous-area replacement supported by Fla. Stat. 626.9744.

Documentation that supports

  • Weather data confirming hail event (NWS storm reports, storm tracking)
  • Neighborhood damage patterns
  • Roof professional's field report
  • Close-up photography showing impact patterns
  • Independent hail-damage assessment

Frequently asked questions

Does homeowners insurance cover hail damage in Florida?
Yes. Hail is a named peril in virtually every Florida homeowner policy, so damage to your roof, siding, and screen enclosure is generally covered (vehicle hail damage falls under your auto policy comprehensive coverage, not your homeowner policy). The complication is rarely whether hail is covered; it is how the carrier scopes and pays the loss, especially when a [cosmetic damage endorsement](/resources/glossary/cosmetic-damage-endorsement/) sits on the policy. We read your declarations page before assuming anything about coverage.
My insurer says my hail damage is only cosmetic. Can they deny it?
Only if your policy carries a [cosmetic damage exclusion](/claim-types/cosmetic-damage-exclusion/), and even then it applies to purely aesthetic marks, not damage that affects how the roof sheds water or performs. Bruised shingles, fractured mats, and dented metal panels often have real functional impact that a proper field report documents. We counter cosmetic denials with functional-impact evidence, not aesthetic argument.
Do I have to replace my whole roof if only part of it is hail-damaged?
Sometimes yes. Under [Fla. Stat. 626.9744](/resources/florida-statutes/626-9744-matching-statute/), when the damaged material cannot be reasonably matched because the color, style, or lot is discontinued, the insurer must pay to replace a reasonably continuous area, which for a [roof](/claim-types/roof-damage-insurance-claims/) is often the full slope or the full roof. Carriers argue for the smallest patch; we document why the [matching](/resources/glossary/matching/) requirement supports the larger continuous area.
How long do I have to file a hail damage claim in Florida?
Under [Fla. Stat. 627.70132](/resources/florida-statutes/627-70132-roof-claim-deadlines/), you must report a new hail claim within one year of the date of loss, and a supplemental claim within 18 months. The date you first give notice controls, not the date you file a formal written claim, so report the loss promptly and keep a record of the date.
Why did my insurer only pay actual cash value on my hail roof?
If you carry replacement cost coverage, [Fla. Stat. 627.7011](/resources/florida-statutes/627-7011-valued-policy-replacement-cost/) lets the insurer pay actual cash value less your deductible first, then release the held-back [recoverable depreciation](/resources/glossary/recoverable-vs-nonrecoverable-depreciation/) as you complete the repairs. That first check is not the final number. Document the completed work so the depreciation gets released, and on a total loss no depreciation may be held back at all.
What can I do if my insurer lowballs or ignores my hail claim?
Denying a claim without a reasonable investigation, or failing to explain a denial in writing, can be an unfair claim settlement practice under [Fla. Stat. 626.9541](/resources/florida-statutes/626-9541-unfair-claim-settlement-practices/), which also requires the carrier to affirm or deny coverage within 30 days of your proof of loss. With 21 years and more than 500 mediations behind us, our licensed team (Florida DFS license W829547) builds the independent scope and weather documentation that moves an underpaid hail file.

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Reviewed by Robert Malcolm, FL DFS License #W716942 · Last updated

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License
FL DFS #W829547
Experience
21 years · 500+ mediations
Rating
4.9★ (86 Google reviews)
Fee
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