At a glance
- Location: Sanibel, Florida
- Claim type: Hurricane (residential)
- Carrier offer: $194,000
- Final settlement: $740,553
- Increase: $546,553 (+281.7%)
What happened
Carl and Suzie's home suffered severe damage during Hurricane Milton. The insurance company issued an initial payment of $194,000, which was far below what was needed to repair the home. The claim process became drawn out and frustrating, with repeated requests for documents that had already been provided.
How Ocean Point handled it
Eli Goins of Ocean Point Claims stepped in, documented the full scope of damage, challenged the carrier's position, and pushed back on the delays and the undervaluation.
The result
The claim was ultimately resolved for over $740,000, allowing Carl and Suzie to properly restore their home.