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Ocean Point Claims Company
Roof consulting on a Florida tile roof
Service

Florida Roof Damage Consulting

Roof damage is the single most commonly underpaid claim type in Florida. Carriers dispute causation (wind vs. wear-and-tear), scope (repair vs. replace), matching (full slope vs. discontinued-tile patch), and code upgrades (pre- vs. post-code reroof). Ocean Point's roof consulting service documents all four, on behalf of the policyholder, never the carrier, so the claim pays what the policy and the statute require.

What roof consulting covers

  • Initial roof inspection. On-site or drone-assisted documentation of every slope, flashing, penetration, and ridge.
  • Xactimate estimate matched to the documented scope, including underlayment, decking, drip edge, and trim work.
  • Matching analysis per Fla. Stat. 626.9744 when the damaged material is discontinued or no longer a reasonable match to existing product lines.
  • Law and ordinance (code-upgrade) coverage review: truss tie-downs, impact-rated underlayment, secondary water barrier, and any Florida Building Code requirements triggered by the repair.
  • Carrier-engineer report review when the carrier retained an engineer to deny or reduce the claim. We counter with an independent roofing or forensic-engineering opinion when the record supports it.
  • Appraisal, CRN, and mediation representation when the carrier will not pay fairly.

Roof types we work on

  • Asphalt architectural shingle (3-tab and dimensional)
  • Concrete and clay barrel tile
  • Standing-seam metal and exposed-fastener metal
  • Low-slope modified bitumen and TPO (residential and commercial)
  • Slate and composite slate
  • Green / vegetated roofs (commercial)

Why roof claims are commonly underpaid

  1. Cause-of-loss dispute. The carrier's field adjuster or a retained engineer concludes "wear and tear" where the policyholder documents a specific storm event. A forensic pattern analysis (wind direction, debris strike, uniform uplift) often flips the finding.
  2. Scope reduction. Carriers pay for the damaged slope only when the full slope (or the full roof) is required. Florida's matching statute directly applies here when the material is discontinued.
  3. ACV-on-RCV policy. Carriers sometimes scope the claim at Actual Cash Value when the policy is Replacement Cost Value, pocketing the depreciation.
  4. Code upgrades excluded. Law and ordinance coverage is frequently sublimited to 10% or omitted entirely; without it, the policyholder eats the 15–40% code-upgrade delta.
  5. Labor and mobilization omitted. Per-slope estimates often miss tear-off labor, disposal, and mobilization on hard-to-reach or multi-story properties.

Florida statutes that apply

  • Fla. Stat. 626.9744: matching statute. Continuous-area replacement when matching material is not reasonably available.
  • Fla. Stat. 627.70132: 1-year new-claim deadline, 18-month supplemental deadline.
  • Fla. Stat. 627.70131: carrier response deadlines (7-day acknowledgment, 30-day inspection, 60-day pay/deny).
  • Fla. Stat. 627.7011: replacement-cost provisions, including law-and-ordinance endorsement requirements.

Who handles roof consulting at Ocean Point

Roof claims are handled by licensed Florida public adjusters on the Ocean Point team. Eli Goins (FL DFS #P159790) handles appraisal and CRN escalation when carrier disputes warrant it.


Cost

Roof consulting is delivered on Ocean Point's standard contingency structure: no up-front fees, no recovery no fee, with Florida's statutory caps under Fla. Stat. 626.854 applied. The specific fee is disclosed in writing before signing.

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License
FL DFS #W829547
Experience
21 years · 500+ mediations
Rating
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Fee
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