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Ocean Point Claims Company
Ocean Point Claims:ignoring contractor estimates
Insurer Tactic

Ignoring Contractor Estimates

A contractor quote in hand gets dismissed: 'we pay Xactimate.' But Xactimate pricing is supposed to reflect Florida-current market conditions, and contractor quotes often document exactly that.

Why carriers dismiss contractor bids

  • Preference for controlled Xactimate pricing
  • Contractor markup concerns
  • "Non-preferred vendor" arguments
  • Timing (post-catastrophe surge pricing)

Contractor-quote credibility factors

Supports the quote's weight

  • Licensed contractor in good standing
  • Reputation and references
  • Detailed scope and breakdown
  • Multiple competitive quotes (if obtained)
  • Line-item detail matching Xactimate format

Weakens the quote's weight

  • Unlicensed contractor
  • No detail breakdown
  • Single quote with no comparison
  • Significantly above market
  • Contractor-carrier prior disputes

Ocean Point Claims:adjuster authority limitations

Making the quote count

  • Get multiple contractor quotes
  • Compare bids line-by-line
  • Combine with current Xactimate
  • Document market conditions
  • Submit formally as claim documentation

Statutory / regulatory basis

Florida Statute 627.70131 requires good-faith investigation including reasonable consideration of policyholder-provided information. Dismissing contractor quotes without review is a potential bad-faith indicator.

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