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Ocean Point Claims:throwing away damaged materials
Mistake to Avoid

Mistake: Throwing Away Damaged Materials Before Inspection

Policyholders eager to move past a loss often dispose of damaged building materials, furniture, or contents before the adjuster sees them. This can void coverage for those items entirely.

What carriers expect to see

  • Removed drywall: photographed and bagged
  • Damaged flooring: samples retained
  • Destroyed contents: inventoried and photographed
  • HVAC components that failed: retained

Policy requirement

Most Florida policies require you to "cooperate in the investigation" and protect evidence. Disposal before inspection can breach this duty.


Ocean Point Claims:settling before mitigation is complete

The balance with mitigation

You must mitigate damage (tarp the roof, extract water, etc.). But you are not required to remove materials before inspection unless they pose a safety hazard. Photograph extensively before any removal.

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