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Ocean Point Claims Company
Ocean Point Claims:partial payment strategies to close
Insurer Tactic

Partial Payment Strategies

A partial payment with a broadly-worded release can foreclose the rest of the claim. Recognizing the pattern, and how to accept partial without surrendering future recovery, is essential.

The pattern

  1. Carrier issues partial payment (often with cover letter)
  2. Letter describes the payment as "settlement" or "resolution"
  3. Policyholder assumes more is coming, deposits check
  4. Carrier considers claim closed
  5. Supplemental attempts are denied as "untimely"

What to watch for

Endorsement language on check

  • "In full satisfaction": avoid signing without review
  • "For all claims arising from...": avoid

Cover-letter language

  • "Final settlement"
  • "Resolves the claim"
  • "No further payments anticipated"

Release forms accompanying payment

  • Explicit release of claim rights
  • Typically requires signature before depositing

Ocean Point Claims:scope fragmentation tactics

How to accept partial without releasing

  • Deposit check without signing release if release is separate
  • Write "Under Protest" on deposited check when endorsement is ambiguous
  • Follow up in writing stating your position that partial payment does not resolve the claim
  • File supplemental within the 18-month window

When carrier insists on release

  • Negotiate release language to be claim-specific (not all-encompassing)
  • Carve out known supplemental issues
  • Preserve supplemental rights in writing
  • Consider whether litigation is the better path

Ocean Point Claims:request for information delay cycles

Florida's supplemental window

Fla. Stat. 627.70132: 18 months from loss to file supplemental. Accepting partial doesn't automatically waive this right, but broad release language can.

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