Common reinspection triggers
- Supplemental claim submitted
- Scope dispute with policyholder evidence
- Engineer or expert report filed
- CRN filed
- Appraisal requested
What reinspection looks like
- Same or different adjuster returns
- Focus on disputed areas
- New photos / measurements
- Policyholder or rep present
- Follow-up written report
Outcomes
Scope increase
- New evidence supports additional scope
- Often when policyholder documentation is strong
Scope unchanged
- Carrier's position maintained
- Often when carrier defends initial position
Further investigation
- Engineer retained
- SIU involvement
- Additional time
Policyholder strategy
Before requesting reinspection
- Have specific new evidence to show
- Prepare for the visit
- Have expert reports ready
- Document the areas you want re-reviewed
During reinspection
- Be present
- Point out specific items
- Provide your own photos and measurements
- Follow up with written recap